|
Frequently asked questions about our web design and web site marketing services..."We're glad you asked!" Here are the things our potential clients most want to know about our web design and website marketing services.
• Why should I do
business with your company? • Why should I do business with your company? • Low, one-time initial investment • How do I get started?
Once you give us the
"thumbs-up" on your web design,
your website will be on the Internet 24 hours a day, 365 days a year,
showcasing your products and services, providing a professional image, and
generating new customers from your target market, whether that's local or
world-wide — around the corner or across the globe.
• What do I send and how do I send it? Mail, E-mail, or fax graphic images, business cards, company logos, flyers, photographs of your products, yourself, your staff, your building/place of business. On CD: Photo images should be no larger than 4" x 6" with a resolution of 300 dpi. Acceptable formats are: .jpg, .gif, .tif, .eps, and .png. By E-mail: Photo images should be no larger than 4" x 6" (or 50K)
with a resolution no larger than 72 dpi. Acceptable formats are: .jpg or .gif.
• Do I have to sign a contract? Absolutely not. We're not like a lot of companies who want to
"lock you in" to a long-term contract. Our clients stay with us month after
month, year after year, because they want to, not because a contract says
they have
to.
• You say there is no charge for "minor monthly updates." What's included with that? Minor monthly updates include adding or exchanging up to 10
pictures* and replacing two small paragraphs of text (up to 100 words total).
Monthly updates can not be carried-over to the following month. Requests for
changes or re-design work that's not included in your minor monthly updates are
quoted by a Design Technician and completed (after your approval) at $80 per
hour, billed in 15-minute increments.
* Minor monthly updates do not include the following: adding or exchanging
pictures that are embedded in Flash or other slideshows or galleries - adding or
altering text that is embedded as part of a graphic image.
• How do I handle the monthly hosting...and when does it come due? Your monthly hosting to keep your website on the Internet is only $29.95 per
month. It is due each month on one of four dates - the 4th, 11th, 18th, or 25th
- as agreed upon by you and your Repre-sentative. It is handled by the same
method as your initial website investment. In other words, if you took care of
your website investment by credit card, that same credit card will be charged
$29.95 each month for your hosting on either the 4th, 11th, 18th, or 25th.
AND REMEMBER: Your monthly hosting includes minor monthly updates.
• Are there any additional fees? Annual Maintenance Fee: There is an annual maintenance fee of $65,
payable in the anniversary month of your initial website purchase date*. For
example, if you purchased your website on March 6, 2007, your $65 annual
fee would be due in March of 2008. This covers resubmitting your
website to the major search engines and indexes, evaluating keywords/phrases,
overall website "protective maintenance" (e.g., insuring all outside
links are still "live"), and domain renewal, if applicable. We do not commit anyone to a contract. We do not issue any refunds.
• What if I refer a client to you? What's
in it for me?
Referral Partner Program: If you refer someone who purchases any
complete website package (or who transfers an existing website), including
hosting, you will receive 2 month's hosting for free.
|
|
| HOME PAGE SAMPLE SITES OUR SERVICES CURRENT SPECIALS QUESTIONS | |
